Return Policy

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase date. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved then your refund will be processed. Your refund will be in the dollar amount you payed for that item. A credit will be applied to your credit card or your original form of payment within 5 business days.

  1. Please email coolcat@e-sabertooth.com to request a refund. Please state in your email your reason for the return.Mail your returned item to:
    Saber-Tooth Co.
    PO Box 1011
    Stevens Point, WI 54481
  2. We suggest you mail your return through USPS using a trackable shipping service. If your package doesn’t arrive back to us and you don’t use a trackable method for your return, we may not be able to complete your refund.

Return Exceptions

Merchandise that has been damaged, used, or altered by the Buyer will not be accepted for return or exchange.

Restocking Fee

We do not charge any restocking fee on returned items.

Shipping/Handling and Return Shipping

We do not refund the original shipping and handling you paid, or the return shipping, on your returned item.

Exchanges

If your returned item is in like new condition, you may exchange your returned item for a different product of equal value. We will ship the new exchanged item to you at no cost ,but you will still be responsible for return shipping.